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Gold Cards

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Frequently Asked Questions

 

What is your return policy?


We do our best to describe the items as we see the items and may occasionally miss something – but we would never intentionally mislead any buyer. In the unlikely event that a return is request, returns will be accepted if we have sent your order incorrectly. Please contact us within 3 days of receiving your items. All returns must include all original items undamaged, and in original packaging within 7 days. Shipping and handling fees are not refundable. Buyer is responsible for shipping costs for returns. Please contact us for further questions. Thank you.




Is there any difference between swap cards and playing cards?


Both swap cards and playing cards are often mean the same thing by most card collectors. Swap cards are the cards sold as singles or pairs or sets through retail stores. The original swap cards have blank backs without any design on the back. On the other hand, playing cards are sold as a deck of 54 cards (including 2 Jokers) through the retail stores. The playing cards have different suits and numbers on their backs (i.e. 13 Diamonds, 13 Spades, 13 Hearts and 13 Clubs).




Can you help if I am looking for some particular swap cards?


We often received new stock and will update the website once we have processed the new stock. If there is something in particular that you are looking for, please feel free to write and ask about it on the contact page or you could send us an email with picture of ones you are looking and we are happy to assist you to find the cards.




What are the payment options?


We accept Australian money orders, electronic fund transfer / bank direct deposit, Paypal, and credit cards (Visa, MasterCard and Maestro) within Australia. We accept Paypal and most credit cards (Visa, MasterCard, American Express and Maestro) for overseas order.




Do you sell gift cards?


No, not at this stage. However we offer promo discount code for special occasion, please subscribe to our newsletters to receive new updates and promotion.